Akshaya Bhargava

Akshaya is a seasoned and proven industrialist in financial services and BPO. He is 3i's Industrialist in Residence for the BPO sector.

He is the former CEO and Managing Director of Infosys BPO (formerly known as Progeon), where he led the business from start up to over 7,000 people in 4 years with industry leading margins. Infosys BPO is ranked 7th largest BPO company in India by Nasscom.

Under Akshaya's leadership, Infosys BPO was one of the first companies in the Indian BPO industry to espouse the high end, integrated, primary non voice BPO strategy – something that every BPO company is attempting to emulate today. He is a vocal opinion leader for the Indian BPO industry and a regular speaker at BPO forums.

Akshaya is a graduate of Fergusson College, Pune and Indian Institute of Management, Calcutta. He was the finalist in the Ernst & Young Entrepreneur of the Year Award, 2005. He lives in London.

Prior to Infosys BPO, Akshaya worked for 22 years with Citigroup in a wide variety of senior roles. These have included Regional Head of Global Transaction Services for 27 countries in CEEMEA and Managing Director and Country Head for Citibank in Czech Republic. He also led the formation of Citibank's captive Indian BPO (now known as e-serve International) in 1993.